Frequent questions
How long will the delivery take?
Once the purchase is confirmed, the delivery will take between [3-5] working days.
Are all our perfumes original?
All the perfumes that we have for sale are a 100% original, fully sealed and in perfect condition.

We neither sell testers nor products without their boxes to avoid damaging our brand's image. 
How much is the delivery cost?
Euros Precio más bajo
Euros Entrega más rápida
Pais: Coste de transporte: Envío gratis a partir de: Transportista:
ES
España
3.99 € 99 €
Correos Express
ES
España
4.99 € 99 €
SEUR
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Where and how can I contact Beautylution?
In order to provide you with the best possible customer service, please go to "CONTACT" in the "Information" menu on the main page or call us to the number [+34 971 756 418] during office hours: [8h30 - 16h30].
What payment methods do we accept?
Deposit or Bank transfer: The safest payment method for you and the best for us. You can make the payment through money transfer or by depositing the amount in our Bank Account: IBAN ES28 2100 8612 9172 0031 1805. BIC: CAIXESBBXXX without additional charges. The transfer costs will have to be paid by the purchaser and will have to add the order number and purchaser name. We inform you that the order will be sent as soon as we can confirm the payment. This operation will probably take one or two days. If in a 10-day period the money transfer has not been done, we will proceed to cancel the order.

Credit card: You can pay with your credit card without any additional charge. We constantly perform safety controls for all the credit card payments. It is possible that  the postman requests the customer´s ID, as well as the credit card as a way to verify the card´s holder identity.

You can pay by credit card with no additional charge. We accept Visa and Mastercard.

PayPal. You can pay quickly and securely with your PayPal account or your debit/credit card without sharing your financial information with Perfume’s Club. PayPal uses the latest in data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud. The orders paid using PayPal don’t have any additional surcharge on the total amount.

How can I become a registered user?
We remind you that it is of great importance that you complete all your personal data correctly. It is the only way we can trust our future customers. Please, complete your full name, birth date, address, post code, county, city, email and password.

Please, beware that the delivery information must be as detailed as possible.

Email address and password are essential in order to purchase on our website.
How can I make a purchase?
Step 1: Search and select the perfume or cosmetics you want to buy. Once selected, press ¨add to backet¨and this will take you to the next window including the perfumes or cosmetics selected.

Step 2: Once you have decided what to buy press¨Checkout¨ and you will be asked to register. If you are already registered, please introduce your email and password.

Step 3: The delivery addres needs to be confirmed. If it is ok, select the payment method and click "next". If there is any mistake, go to ¨account¨ and change it.

Step 4: Finally, depending on the selected payment method, you have to validate your order, complete the requested information and press "confirm".         
Complaints and queries
In our ¨contact¨ section you can request any type of information that you desire so we can process it, such as complaints or cancellations. You must indicate the purchase number and we will answer you back as soon as possible. Please take into account that those purchases that have been sent, should be accepted.

Special offers and discounts are not accumulative. Therefore, voucher codes are not applicable to products labeled as “offers”.         
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